Outsourcing: Mastering the Four Key Phases

​This course ​description ​is indicative, and only for reference ​purposes. The course is not scheduled unless advertised in our calendar. If you are interested in this course​,​ or require a customized course​ that is similar to this​, please note that ​fees start from USD ​25,000 for a two-week course. This fee is for a customized course for ten or fewer participants. For additional participants, the fee is USD 2500 ​per participant.

​For these fees, the client may customize the course to the precise needs ​of the client's organization. Scheduling will be in consultation with the client.

Participants: Senior and mid-level operations executives, business owners, company executives, and aspiring general business leaders in all functions who would like to (or should be!) evaluating outsourcing as a means to achieve process excellence throughout their firm.

Course Brief: This advanced course in outsourcing transformation guides participants in exploring and adopting the principles of Outsourcing leadership in Asia. It is an applied course in outsourcing that focuses on helping participants to immediately apply proven outsourcing concepts and practices in their workplaces. The course takes a broad, integrated approach to outsourcing. It helps companies develop capabilities among their staff in specific outsourcing core competencies. By mastering and competing on differentiating competencies, and then outsourcing or seeking alliances for business processes, companies can build process excellence into every aspect of their operation, and thereby generate the greatest value.

The course reflects both a new maturity in the way companies in Asia understand the outsourcing life cycle and hard-won expertise in getting the most from an outsourcing arrangement. Content covers the theory and practice of the four key phases of the outsourcing life cycle (planning for business outcomes, partnering, governance, and execution; the 15 core competencies and best practices that drive those phases; and the 7 drivers of outsourcing success and how they are applied in various industries by leading outsourcers.

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