IT Service Management: Best Practices
This course description is indicative, and only for reference purposes. The course is not scheduled unless advertised in our calendar. If you are interested in this course, or require a customized course that is similar to this, please note that fees start from USD 25,000 for a two-week course. This fee is for a customized course for ten or fewer participants. For additional participants, the fee is USD 2500 per participant.
For these fees, the client may customize the course to the precise needs of the client's organization. Scheduling will be in consultation with the client.
Participants: IT staff, managers and executives who are responsible for the delivery IT services in an organization
Course Brief: The number of emerging platforms and technologies are ever increasing to cope with the need of the clients. IT Service Management is facing more competitive challenges in delivering quality services. IT services cannot compete until it manages, organizes and operates timely, efficiently and conforms to the need of the market.